Customer Service


If you need to contact us for any reason please use the 'Contact Us' form.
 
Your Data
Personal details entered onto our website site are kept in the strictest confidence. We will not sell or share your personal data to a third party without your expressed permission.
 
Postage & Delivery
We currently aim to process all orders within 48 hours. However, due to Covid-19 we cannot guarantee or exercise control over delivery times.
 

FREE UK delivery for orders over £50

£3.99 UK standard - 3-5 working days.

£5.99 UK express - dispatched next working day - 1 - 3 working days

£15.99 Europe standard - 3-7 working days. Duty and taxes might apply

Rest of the world - please contact for rates.

 

Returns & Cancellations

Items can be returned for a refund if they are unopened, unused and in resaleable condition. They must be returned within 28 days of despatch. Please attach your despatch note or invoice.

If you receive an item which is faulty or damaged, please  contact us within 48 hours of receipt of goods so we can deal with the matter as soon as possible in accordance with your legal rights. The item must be return within 28 days. We can either offer a refund or replacement. Please include a description of the damage.

If you wish to cancel your order please notify using the contact section within 14 days. All goods must be unopened and in resaleable condition.

Please ensure that you obtain proof of postage. Returned items are the responsibility of the customer.

Returns Address:

Curl Clinic London

C/O 81 Acre Lane

London

SW2 5TN